Support & FAQs
Find answers about pre-orders, shipping, returns, and how to use your ClingyHook. If you still need help, reach out anytime.
Pre-orders
A pre-order lets you reserve your ClingyHook from our next drop before it officially arrives. Our first drop sold out, so this secures your Clingy early and guarantees your spot in the upcoming production run.
Second drop of ClingyHooks are estimated to ship in June 2026. You'll receive an email with tracking information as soon as your ClingyHook is on its way.
You'll be charged when you place your pre-order. This secures your spot and confirms your early-bird discount.
Yes! You can update your order details or cancel anytime before we ship. Just contact us at support@goclingy.com and we'll help you out.
Shipping & delivery
We currently ship to addresses within the United States. International shipping will be available in future production runs.
Shipping is free on all order over $60.00! We cover standard shipping to anywhere in the US.
Once your order ships, delivery typically takes 3-7 business days within the US, depending on your location.
You'll receive a tracking number via email as soon as your ClingyHook ships. Use that number to track your package in real time.
Returns & refunds
We offer a 30-day return window from the date you receive your ClingyHook. If you're not satisfied, you can return it for a full refund.
Contact us at support@goclingy.com with your order number. We'll send you return instructions.
Refunds are processed within 5-7 business days after we receive your return. You'll see the credit appear in your original payment method.
Product & usage
ClingyHook is a portable bag hook that attaches to tables, rails, fences, shopping carts, and more. It keeps your bag off dirty floors and within easy reach wherever you go. Just clip it on, hang your bag, and you're set.
ClingyHook works with most purses, totes, backpacks, laptop bags, and gym bags. If your bag has a handle or strap, ClingyHook can hold it.
ClingyHook is designed to hold bags up to 50 lbs safely. That's more than enough for most everyday bags.
Simply wipe it clean with a damp cloth. Avoid harsh chemicals or abrasive cleaners to keep the finish looking great.
Warranty & support
Yes! ClingyHook comes with a 1-year limited warranty against manufacturing defects.
The warranty covers defects in materials or workmanship under normal use. It does not cover damage from accidents, misuse, or normal wear and tear.
Email us at support@goclingy.com with photos of the issue and your order number. We'll review your claim and get back to you within 1-2 business days.
Other questions
Contact us at support@goclingy.com as soon as possible. If your order hasn't shipped yet, we can update your address.
Yes! Just reach out to us at support@goclingy.com before your order ships, and we'll make the changes for you.
No problem! Email us at support@goclingy.com and our team will get back to you within 1-2 business days.
Getting to know ClingyHook
Everything you want to know about the bag hook built for real life.
A bag hook is a compact device that lets you hang your bag off the edge of a table, chair, or railing — keeping it off the ground and within reach. ClingyHook is a precision-engineered bag hook made from Zamak, a high-grade zinc alloy used in premium hardware. It works in two modes: clipped onto a table edge, or flipped 180° to hang from chairs, hooks, and rails.
ClingyHook is a dual-mode bag hook made from Zamak zinc alloy. In table mode, a C-shaped body and spring-loaded gate clip over any table edge — the gate's flat face rests on top while your bag hangs below. Flip ClingyHook 180° and the gate locks your bag strap in place while the circular body becomes the hook itself, letting you hang from chairs, railings, and non-flat surfaces. Two built-in friction pads prevent slipping and protect surfaces in both modes.
ClingyHook uses a spring-loaded gate and a C-shaped body to clip securely onto any table edge. Open the gate, slide it over the edge, and the gate's flat face rests on top of the table while the hook arm holds your bag below. Two built-in friction pads grip the surface to prevent slipping and protect the table from scratches — no magnets, no clamps, no tools required.
Yes — this is one of ClingyHook's standout features. Flip it 180° and the mode changes entirely: the gate locks your bag strap securely in place, and the circular body of Clingy becomes the hook itself. This lets you hang your bag from chair backs, coat hooks, railings, stroller handles, gym equipment, and anywhere else that isn't a flat table edge.
No. ClingyHook has two friction pads built into both contact points — these grip the table firmly to prevent slipping while also protecting the surface from scratches. Clingy is safe to use on wood, marble, glass, laminate, and metal table tops.
Zamak is a high-grade zinc alloy used in premium hardware, fashion accessories, and precision components — the same material found in quality belt buckles, luggage hardware, and designer clasps. For a bag hook, it means ClingyHook is significantly stronger, heavier-feeling, and more durable than plastic alternatives. Clingy won't warp, crack, or feel cheap after daily use.
ClingyHook works with any bag that has a strap or handle — totes, crossbody bags, shoulder bags, gym bags, work bags, backpacks, diaper bags, camera bags, and more. Unlike traditional purse hooks designed only for handbags, Clingy is built for all bag types and all lifestyles.
Yes. ClingyHook's C-shaped design and flat spring-loaded gate work on round, square, oval, and rectangular table edges. This includes the small round café tables and bistro tops where many bag hooks fail — the friction pads keep Clingy locked in place on curved edges just as reliably as on flat ones.
Restaurants are where Clingy shines most. Clip ClingyHook onto the table edge and your bag hangs below — off the floor, out of the way, and right next to you throughout the meal. The friction pads protect the table, and the spring-loaded gate keeps it secure even on narrow restaurant table edges.
Yes — especially at small round café tables where there is no room for your bag and nowhere clean to set it down. ClingyHook clips to the table edge in seconds, hanging your tote or work bag off the ground while you work, eat, or catch up with someone.
Yes. Clip Clingy onto your desk edge and hang your gym bag, tote, or backpack off the floor — no more bags crowding the space around your chair. In chair mode (flipped 180°), ClingyHook also works directly on your office chair back, keeping your bag secure and off the ground between meetings.
ClingyHook is one of the most useful travel accessories you can carry. Use it at airport restaurants, hotel bars, Airbnb tables, and cafes abroad — anywhere you can't trust the floor or chair situation. Because Clingy works in both table and hanging mode, it adapts to whatever surface is available. Compact enough to live in your bag permanently.
Yes — ClingyHook's Zamak body is built to handle heavier bags like gym bags with ease. Clip it onto a café or restaurant table after your workout so your bag stays off a dirty floor. Flip Clingy to chair mode and it hangs just as easily from a locker room bench, gym chair back, or equipment rail.
One of the most practical everyday uses for ClingyHook is hanging a diaper bag off a restaurant or café table — keeping it off the floor, easy to unzip, and within reach at all times. When you're managing a child and a meal simultaneously, having your bag secure and accessible makes a real difference.
ClingyHook solves a problem almost everyone has but nobody has a solution for. It works for frequent diners, travelers, office workers, gym-goers, and parents — and because Clingy comes in a range of custom designs, you can pick one that fits the person's style. Practical, premium Zamak build, and genuinely useful every single day.
A purse hook is typically designed for handbags only. A bag hook like ClingyHook works with all bag types — totes, gym bags, backpacks, diaper bags, work bags, and handbags. Clingy also goes beyond the table: flip it 180° and it becomes a hanging hook for chairs, railings, and non-flat surfaces. It's a bag hook built for how people actually carry things today.
Hanging a bag on the back of a chair puts it behind you, out of your line of sight, and easy to knock off or grab. ClingyHook keeps your bag on the table edge — visible, secure, and off a dirty floor. And if you do want to use a chair, flip Clingy to chair mode and it locks directly onto the chair back with your strap held in place.